Shipping: All Kyrobaks are kitted and packaged to order with a turnaround time of 1-2 days, not including weekends or holidays. Packages are shipped from our warehouse in Connecticut via FedEx Smart Post and delivery typically takes up to 10 business days depending on the location of the customer.
Returns: If you are not satisfied with your results, you can call our customer service team at 1-800-390-9584.
Cancellation: We use an automated system to fulfill and ship all Kyrobak kits. Because of this, we cannot cancel an order once it has processed in the system. It typically takes an hour for order to process so we offer a one-hour cancellation policy. If you decide you no longer want your order after this time, you will have to wait for the order to be delivered and follow the instructions noted in our return policy.